We offer free standard shipping within the USA.
Our US orders ship via USPS. You should receive your purchase within 5-7 business days for standard shipping, 2-3 business days for priority shipping, and 1-2 business days for priority express shipping. Please allow 1-2 business days for processing time. (Standard shipping can take up to 3-5 business days to process.)
Occasionally there can be carrier delays. Those are beyond our control and we won’t be held responsible if your order isn’t delivered in the shipping time frame.
If your order isn’t delivered after 10 business days, please contact firstname.lastname@example.org.
We offer free standard shipping on international orders over $150. There’s a flat rate of $30 for orders under $150.
Our international orders ship with standard shipping via DHL. You should receive your purchase within 10-15 business days. Please allow up to 3-5 business days for processing time.
Shipping time varies slightly, depending on your country. Occasionally there can be carrier delays. Those are beyond our control and we won’t be held responsible if your order isn’t delivered in the shipping time frame.
If your order isn’t delivered after 15 business days, please contact email@example.com.
We can’t guarantee that you will or will not be charged any customs taxes or duties. You’re responsible for all applicable customs, duties, taxes and fees charged by your country and/or card services provider. Please contact your country’s customs office for further information concerning fees and taxes for items being shipped from the United States.
We want you to receive your package as quickly as possible! Please double check the address you’re entering, to ensure accuracy. It’s your responsibility to make sure you entered the shipping address correctly. If you enter the wrong address, we won’t be held responsible for packages that are sent to that address.
If you make a mistake entering the shipping address, contact as at firstname.lastname@example.org. We can’t guarantee address changes, because most orders are processed and shipped next day, but if we can change it, we will!
If your order is already processing or has shipped, we can’t change the address. If your order is shipped back to us, we can re-ship your order (you would be responsible for the additional shipping fees) or issue a refund, minus shipping/processing.
Lilattoosh Baby is not responsible for lost or stolen packages that are successfully delivered to the shipping address provided by the customer.